Observation of other's preferential treatment as a constructive catalyst for improved repatronize intentions

Observing others receive preferential treatment has been found to provoke bystanders' negative reactions. However, seeing others treated better may also inspire bystanders to increase their repatronize intentions. Drawing upon theories of social comparison and goal-setting, this study investigates the condition when watching another's preferential treatment acts as a catalyst to enhance bystanders' repatronize intentions and the mechanism by which the constructive effect appears. The results indicate that when bystanders witness similar others' preferential treatment and believe that they can attain comparable treatment, their goal-setting motivation is more activated and consequently they are more committed to goal-relevant behavior (i.e., repatronize intentions).     

我国企业年金税惠政策的成本和收益精算评估

企业年金个人所得税递延政策于2014年1月1日开始实施,政策调整必然会带来相应的成本和收益。基于我国特殊的人口结构状况,本文通过建立精算模型进行模拟,具体分析税惠政策的实施在未来50年内的成本和收益,并运用成本收益比和覆盖率两个变量进行评价。模拟结果发现：若税惠政策能够促进企业年金发展,使得覆盖率增加,成本收益比会逐渐在16%~17%的水平保持稳定。本文进一步研究了延迟退休政策和死亡率变化对税惠成本和收益的影响。     

税收优惠政策与高技术产业创新效率

研究目标：分析税收优惠政策对创新效率的影响以及创新效率的收敛性，测度税收优惠政策对创新带来的实际贡献。研究方法：构建随机前沿模型测度高技术产业的创新效率，采用σ收敛和β收敛检验方法检验创新效率收敛性，并采用反事实计量方法测度税收优惠政策对创新带来的实际贡献。研究发现：税收优惠政策对研发效率有显著正影响，对市场转化效率的影响为正但不显著，政策实施后效率分布也更集中；研发效率的收敛主要是由东中西地区内部之间差距的缩小造成的，而市场转化效率的收敛是由三大地区内部差距的缩小以及中西部和东部地区的差距缩小共同造成的；税收优惠政策使研发效率大约上升了8%～10%，带来的创新产出占总产出的比重也一直维持在10%以上。研究创新：从效率水平和收敛性两个角度来定量分析税收优惠政策对创新效率的影响。研究价值：为更好地采取措施提高创新效率和减小地区创新效率差距提供经验证据。     

Listen to their heart: Why does active listening enhance customer satisfaction after a service failure?

A service employee’s active listening plays a crucial role in restoring a damaged customer relationship. However, previous studies reveal little about how listening to customer complaints operates in recovering a service failure. The purpose of this research is to explore when and why the employee’s active listening has a positive influence on customer response. We define active listening as (1) listening to customers’ concerns before apologizing and (2) verbally acknowledging them. Using scenario-based experiments, we demonstrate that active listening improves customer satisfaction, which in turn increases tip size (Study 1). Moreover, we find that active listening fosters customers’ perceptions of preferential treatment, which lead to greater customer satisfaction (Study 2). Yet, such positive effects of active listening diminish when customers are unexpectedly offered a complimentary service such as a room upgrade. The implications for academic researchers and marketing managers are discussed.     

渝台农业合作的现状、问题与发展路径

目前,两岸经济合作框架协议（ECFA）已经正式签署,国家高度重视农业问题并对于重庆农业发展提出了具体要求和目标,同时也给予了一系列的优惠政策,渝台农业合作面临前所未有的发展机遇。本文在实地调研的基础上就渝台农业合作的现状、存在的问题进行了总结和分析,分析表明渝台农业合作处于起步阶段,发展势头良好,但在相关政策的制定、实施方面存在不少问题;就这些问题,本文从资源整合、财政和土地政策扶持、政策的针对性和可操作性以及任何解决农民创业园失地农民的就业和收入问题等方面提出了一些政策建议,并对渝台农业合作的模式进行了探讨。     

进一步完善企业所得税优惠政策

本文通过对现行企业所得税优惠政策存在的问题进行研究分析,提出了完善促进高新技术产业发展、扶持中小企业发展、促进就业再就业等税收优惠政策的若干建议。     

International mergers and acquisitions in the UK 1985-94: a comparison of national HRM practices

The paper investigates HRM practices adopted by companies from the USA, Japan, Germany and France in UK companies that they have acquired. UK/UK acquisitions are used as a control. The research is based on a survey instrument applied to 201 companies and interviews with forty. It notes that there is some convergence of HRM practices, in that, for example, all countries researched employ performance-related pay and increase the amount of training in their new subsidiaries. It finds, however, that there is a distinct difference in the HRM practices employed by companies from each of the countries, influenced by the characteristic HR practices common to companies in the country of origin of the parent.     

对当前实施“扩大内需”战略的理性思考

为应对当前的全球金融危机，中国及时启动了4万亿元投资的“扩大内需”计划。实际上，扩大内需计划在1998年亚洲危机后就提出了。这次战略举措尽管在解决当时的经济“疲软”问题，维持中国经济数年的高增长功不可没，但这一计划对于“扩大内需”本身而言，却是失败的。因此，应该认真总结经验教训，以免在这轮“扩大内需”战略后重蹈覆辙。     

Ontology and Feminist Theorizing

There are large research, policy, and economic gaps between the ways US researchers and policy makers address the work/family bind amongst middleclass professionals and poor lone mothers. This is clearly seen in US welfare reform, an important piece of work/family legislation in the 1990s. The new rules make the work/family binds worse for low-income, poor mothers and do not alleviate poverty. With its clear expectation that poor mothers be employed, the legislation opens up new avenues to revamp low-wage work for breadwinners and to socialize the costs of caring for family. Closing the literature gap may help to close the policy gap, which, in turn, would promote more income equality.     

房价波动、金融稳定与最优宏观审慎政策

本文通过构建包含家庭住房抵押借款摩擦和银行贷款摩擦的动态随机一般均衡模型,重点考察了异质性冲击下房价波动对金融稳定的影响。研究发现,房价上涨会导致银行风险溢价及杠杆率显著上升,进而加剧金融体系的内在不稳定。为降低房价波动及维护金融稳定,选取两类宏观审慎政策工具进行逆周期调控实验,结果表明,在住房需求冲击下,金融管理部门应选取贷款价值比政策,且应对房贷积极调控,而对房价进行中性调控。在最终产品部门生产率冲击、房地产部门生产率冲击及跨期偏好冲击下,应选取资本充足率政策,但对房贷和房价调控力度的把握则存在差异。本研究为厘清房价波动对金融稳定的动态传导机制,以及金融管理部门如何选取宏观审慎政策工具以稳定房价并降低系统性金融风险提供了启示。